Cancel Order Cancel Order Can I cancel my order? You can request cancellation before your order ships by contacting our support team promptly. What details should I provide? Include your order number, full name, and cancellation reason in your message. Can shipped orders be cancelled? Orders already shipped cannot be cancelled, but you may request a return after delivery. When will my refund arrive? Approved cancellations are refunded to your original payment method within 5–10 business days. Are all items eligible? Sale, limited-edition, or personalized items may have different cancellation conditions.